Overview

At Cocoa Corner Cafe, customer satisfaction is our priority. Here’s our simple policy for returns and refunds:

In-Store Purchases

Food & Drinks: If there’s an issue with your order, please let us know right away. We’ll do our best to make it right with a replacement or refund.

Online Orders

If you’re not happy with your purchase, contact us within 7 days of delivery. Returns must be unopened and in original packaging. Shipping costs are non-refundable unless the item is faulty.

How To Request a Refund or return

Email us at contact@cocoacornercafe.co.uk or visit us in-store with your receipt or order number. We’ll respond as quickly as possible to help.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@cocoacornercafe.co.uk and send your item to: 11-12 Pool Valley, Brighton, East Sussex, BN1 1N

Need help?

Contact us for questions related to refunds and returns.